Refund Policy
Last updated: June 3, 2026
30-Day Money-Back Guarantee
We're confident you'll love our software. But if you're not satisfied, we offer a full refund within 30 days of purchase, no questions asked.
Eligibility
You are eligible for a full refund if:
- Your request is made within 30 days of the original purchase
- The software has a technical issue that we cannot resolve within a reasonable time
- You have not violated our Terms of Service
How to Request a Refund
Email us at refunds@rynex.co.in with:
- Your order number
- Email used for purchase
- Reason for refund (optional but helpful)
We'll process your refund within 5-7 business days. The amount will be credited to your original payment method.
Subscription Cancellations
Monthly and yearly subscriptions can be cancelled anytime. Your access continues until the end of the current billing period. No partial refunds for unused time, except within the 30-day money-back window.
Non-Refundable Items
The following are not eligible for refunds:
- Refunds requested after 30 days from purchase
- Bulk/Business license purchases (handled case-by-case)
- Add-on services (custom development, etc.)
Chargebacks
If you initiate a chargeback without contacting us first, we may suspend your account and all associated licenses. We're here to help — please reach out before initiating a chargeback.
Contact
Questions about refunds? Email us at refunds@rynex.co.in.