Privacy Policy
Last updated: June 3, 2026
At Rynex, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone (optional), country
- Account Data: Username, password (hashed), profile picture
- Payment Data: Processed via Razorpay; we don't store card details
- Usage Data: IP address, browser type, pages visited, license activations
- Software Data: HWID (hardware ID hash) for license binding, license validation logs
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions and send license keys
- Send you transactional emails (purchases, license expiry)
- Respond to support requests
- Detect and prevent fraud
- Improve our products and services
Data Sharing
We do not sell your personal data. We may share data with:
- Payment processors (Razorpay) to process transactions
- Email service providers (Resend) to send emails
- Analytics providers (PostHog, Google Analytics) to understand usage
- Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all data in transit
- Encrypted password storage (bcrypt)
- Regular security audits
- Limited employee access to user data
Your Rights (DPDP Act, India & GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your account and data
- Export your data
- Opt-out of marketing emails
Cookies
We use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal data from children under 13.
Contact Us
For privacy-related questions, email us at privacy@rynex.co.in.